If you just received a shipment notification, please allow 2 working days for the tracking information to update.
When will I get my order?
Our production partners, located throughout the United States, offer multiple shipping services from a large network of carrier companies. Shipping times are given per item and are always best estimates
We proudly offer worldwide shipping via UPS, USPS and DHL.
Please kindly note your order will be processed for stocking, packing, and shipping to your address that you provide to us. We shall commit about delivery time to you as the table below:
|Region||Commitment processing time||Commitment delivery time||Total processing order*|
|North America region (excluded Mexico)||2-5 days||7-10 days||9-15 days|
|Europe & UK||3-5 days||10-15 days||13-20 days|
|Australia, New Zealand, Chile and other regions||3-7 days||10-15 days||13-22 days|
*from the day you completed payment to the day you shall get your order.
If you have any questions or comments, please do not hesitate to contact us through:
Email: [email protected]
GearSG will communicate with customers about any major delays from our carrier partners due to external factors (Covid-19, weather etc..). Carrier delays incur an additional 3-7 business days to normal delivery times.